THE ONYX PROCESS

5 - Step Method

A checklist on a clipboard with three items marked with red checkmarks and three empty boxes, a black and red pen resting on the paper.

STEP 1

CUSTOMER INTAKE

A person sits at a white desk with a laptop open to a project management or scheduling software. They are also writing notes in a spiral-bound notebook. To the side, there are printed charts with handwritten labels and annotations. A computer keyboard is also visible.

STEP 2

ENGINEERING

Graphic design with a large check mark integrated into the letter 'Q' followed by the word 'uality' to form the word 'Quality'.

STEP 3

QA/QC

Two people exchanging a document in an office setting with bright backlighting and large windows.

STEP 4

DELIVERY

A woman at a service counter handing over a pen to a customer, with a clipboard and paperwork on the counter.

STEP 5

CLOSEOUT